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Q: Response Time? A: I respond to every query I get. EVERY query I get. If you don't hear from me within the day, please check your spam folder or give me call. If you don't hear from me, I did not receive your email, so please try again.
Q: Phone Number? A: My office number is (248) 688-9294. I do not answer my phone when I am shooting, so email is much better for me.
This is a landline (I know, ancient!), so if you text me, it won't receive it.
Please leave a message and I will call you back just as soon as I get into the office.
Q: Where are you located? A: My office and home studio are located in Troy, Michigan. My outdoor studio is all over the metro Detroit, Michigan area, so the vast majority of my portrait photography is within a 20 mile radius of Troy, Michigan and I travel all over for my wedding photography.
Q: Are you available for my wedding date? A: Feel free to check my availability calendar. I keep it current.
Q: Do we need to set up a meeting with you before we can book the date? A: No. I do not meet with portrait clients ahead of time, but I do meet with wedding clients according to their needs and comfort levels. If you are a wedding client and would like to set up a meeting, I usually meet with clients M-TH over at Somerset Mall and am available during lunch hours and evenings. I don't meet on the weekends since I'm usually shooting weddings and those days are reserved for the clients I'm shooting! I'm available for phone consultation at (248) 688-9294 or Skype meetings as well. What ever it takes to make you feel comfortable.
Q: How quickly will I hear back from you about your availability for my wedding date? A: I check my email many times a day, and my spam filter as well, and I respond right away to ALL queries, whether I'm available or not. I'm beginning to realize that my responses sometimes end up in your spam folders, so I'm now asking couples to include their phone numbers as well as their wedding date in their initial query so if I don't hear back from them after the initial contact, I can at least verbally confirm that I do have that date open (or not). If you've contacted me and you don't hear back from me, check your spam filters, it's gotta be in there! If you want to call me, my phone number is (248) 688-9294.
Q: What's your actual address and cell phone number? A: I only give out my studio address and cell phone number to clients who have booked me as their photographer.